We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Creditors Specialty Northwest Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Creditors Specialty Northwest Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Creditors Specialty Northwest Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/09/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with STEWARDSHIP PROPERTIES, I do not have a contract with CREDITORS SPECIALTY NO, they did not provide me with the original contract as I requested.

      Business Response

      Date: 05/28/2025

      ***** ****** has not contacted our office to request debt validation . Please find attached documents to support her request via this complaint . 

    • Initial Complaint

      Date:02/19/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with NEIGHBORLY COMMUNITIES, I do not have a contract with CREDITORS SPECIALTY NO, they did not provide me with the original contract as I requested

      Business Response

      Date: 03/05/2025

      Debt validation has been mailed on 03/05/25 to address ************************************************************************************

    • Initial Complaint

      Date:02/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am filing a complaint against Creditors Specialty Northwest, **** for attempting to collect an invalid debt on behalf of *****************************. The original landlord failed to issue the charge within Oregons legal timeframe (ORS 90.300(12)), making it legally unenforceable. Additionally, their documentation does not provide proof that the alleged damage existed at move-out, only that an odor treatment was later applied. Despite my dispute and request for debt validation, the collection agency is still attempting to collect on an untimely and unproven charge.Since there is no court judgment against me, I am not legally obligated to pay this debt. I request that Creditors Specialty Northwest, **** cease all collection efforts and remove any negative reporting from my credit history. Continued attempts to collect this disputed debt will be considered harassment and reported to the ************************************ (****) if necessary.

      Business Response

      Date: 02/18/2025

      Our client ***************************** assigned ******* ****** final accounting deposit statement for rental property ****************************************; to our office on 02/12/25 . Our office made initial contact with ******* ****** on 02/13/25 where she disputed the debt . Her first validation notice was mailed on 02/15/25 required by law . We received a BBB complaint email notification on 02/13/25 . Our office has ceased collection efforts as of 02/15/25 in order to work with our client ***************************** to validate the debt  . 

      Customer Answer

      Date: 02/18/2025

       
      Complaint: 22937498

      Thank you for your response. I am rejecting your response at this time, as the debt has not yet been fully validated. While I appreciate that you have paused collection efforts and mailed a debt validation notice, I will keep this complaint open until I receive proper validation of the debt, including documentation from ***************************** proving that I am legally responsible for the charges in question.

      Please note that until I receive a formal validation of the debt, I will consider the dispute unresolved. I expect to be updated on your progress in resolving this matter.

      Sincerely,

      ******* ******

      Business Response

      Date: 03/05/2025

      Pending update from Principle Property Management 

    • Initial Complaint

      Date:07/19/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Took my ******** in for braces. Was told to sign the treatment and financial consents. Little did I know it was not legal for me to sign. His mom was going to pay the bill and did not. So now this is on my credit report and I'm not married to his dad. I have no medical POA . I want this removed from my credit.

      Business Response

      Date: 08/28/2024

      We sincerely appreciate the difficulty of any situation involving the costs of healthcare, especially involving a young person like your stepchild. Because we were only assigned this account from the dentist, we cannot be certain what occurred when you were asked to sign documents by the dentist. However, we do take the issue of your ability to consent to your stepchild's braces seriously. The article you provided on stepparent consent for healthcare is from ******** and references New York laws, but we understand that your concern is about your ability to legally consent to the dentist providing braces to your stepparent. The documents you signed that led to the dentist assigning this account to us are the dentist's financial policies and disclosures of the costs, which you signed as "Financial Guarantor." We are deeply sorry your stepchild's mother does not want to pay for the braces. The only information we are able to act on are the financial agreements and personal guaranty you signed stating that you understand you are responsible for all fees for the dental treatment. Those agreements are separate from any consents the dentist may have asked you to sign, and we do not have any knowledge or information about any consent agreements for dental treatment. I hope you are able to resolve this issue with your stepchild's mother, and you may wish to seek independent legal representation for advice on your options. 

    Creditors Specialty Northwest Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.