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Business Profile

Dental Implants

Pacific Northwest Implant Studio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Implants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/18/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used Pacific Northwest Implant Studio to get dental implants. I had no problems contacting them for further appointments and follow-*** until January 9 ****. I have not been able to contact them since. I then heard on a local news broadcast that the office was closed, and that Pacific Northwest had closed down and had not contacted any patients to let them know they were closed. I still have some outstanding work that they were supposed to do for me. Also, I financed the work I had done, and now I will have to get another dentist to sort out what has and hasn't been done, and complete the work. I will also still need to sort things out with the finance company. The original invoice I got from Pacific Northwest totaled $18000 for a "March Special", but the finance company I went through actually financed $25676, so Pacific Northwest apparently also didn't honor the special, even though it's on the agreement I signed.

Pacific Northwest Implant Studio is NOT a BBB Accredited Business.

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