We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health and Wellness

Oregon Imaging Centers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Amount from original billing statement $2321.94, has since been changed to $1406.94 (UNPAID)Account Number# ************** On 8/**/************************* sent a statement to my home attempting to collect for services rendered on 6/27/23. The statement sent to me was an attempt to defraud me of money and misrepresent my insurance coverage in a clear attempt to have me overpay for my procedure. This was verified after checking my explanation of benefits which confirmed Oregon Imaging Centers attempted to unbundle claims, which is medical billing fraud, and that these claims were then represented as valid in a statement sent to my home. I am aware that this was medical billing fraud as I have done insurance billing as part of my job for almost 13 years. Medical billing fraud is illegal. Unbundling claims is a violation of the False Claims Act as established by the ********** of ******** Not only did Oregon Imaging attempt to bill me for fraudulent claims, it misrepresented my insurance adjustments by fabricating a number on the statement, misleading me into thinking that funds were owed for those denied unbundled claims. The adjustments on the statement not only did not match my insurance statements but were also an entirely made up number. I contacted the billing department and was told an updated statement would be sent, without any acknowledgment of the billing fraud that occurred. I filed a grievance with Moda ************************* who have opened an investigation and taken my account of the events as well as all my evidence including scans of said statements. I have also contacted the ***** healthcare fraud reporting service, Oregon ********** of ******* Consumer ************** as well as the Oregon ***************** I would be happy to provide any supporting documentation as Oregon Imaging Center has deleted the original statement from their payment portal. My paper copies and scans are the only evidence that exists.

Oregon Imaging Centers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.