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Business Profile

Property Management

Watson Property Managment LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/28/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had moved into **** ******** St, two years ago. We recently moved out after they raised the rent.First, the rental unit had many issues when we first moved in that were never fixed including:Fridge drawer broken bracket, missing parts (fridge door shelves), garbage all over the yard (the previous tenants were hoarders apparently), missing parts to cabinets, and much more.We cleaned the apartment very well before moving out (spent over a week ensuring everything was in better shape than we got it).They took over half our damage deposit for made-up reasons such as: broken fridge drawer bracket (which was already damaged and we put it in the list when we moved in), deep cleaning of apartment (it was spotless after we cleaned the whole place), broken bulbs (we replaced them all and even left extras to be safe), removal of garbage in yard (there was no garbage), mowing and leaf removal (we moved out and the leaves on the tree hadn't even started to fall), replacement of batteries (the smoke alarms all worked), etc. Overall they kept almost $1,600.There was also an issue of the bathroom shower faucet leaking. We requested maintenance multiple times and they ignored it for over half a month. Eventually they did fix it, but it had leaked non stop, wasting tons of water.When we did our final walkthrough, there were no major issues reported and the person who did our walkthrough took pictures of everything. If we bring them o court, we will be requesting these pictures as evidence.

Watson Property Managment LLC is NOT a BBB Accredited Business.

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