Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rug Cleaners

Carpet MD Inc

Reviews

This profile includes reviews for Carpet MD Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Carpet MD Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.99/5 stars

    Average of 149 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLiberty B

      Date: 11/20/2023

      5 stars

      Liberty B

      Date: 11/20/2023

      ***** at Carpet MD did a fantastic job! Im excited to use them again to clean my slate floors as well!

      Carpet MD Inc

      Date: 11/21/2023

      Thank you liberty! We are excited to have you as a client, and look forward to serving you for your cleaning needs in the future!
    • Review fromBob C

      Date: 11/17/2023

      5 stars

      Bob C

      Date: 11/17/2023

      Did a great job. ****** was on time and called ahead to let me know when he would be here. He courteous and efficient.

      Carpet MD Inc

      Date: 11/20/2023

      Thank you so much for the review. ********************! It just never gets old. Hearing wonderful things about our technicians!
    • Review fromCarrie S

      Date: 11/16/2023

      5 stars

      Carrie S

      Date: 11/16/2023

      ****** did a great job helping get the 18 year old ***** poo out of the carpet in mutliple places. I tried another place and it still smelled after a couple of weeks. ****** even left us a sample to use for spot cleaning. The pricing was great and reasonable. Very friendly as well as the owner answered the phone and responded promptly. I also appreciate the advice from ****** to NOT use Resolve or Oxy on stains as it can set them, which I had tried on a wine spot downstairs and ruined a tiny area of my own carpet. I trust this company and will save their information forever! Thank you! ~****** $.

      Carpet MD Inc

      Date: 11/17/2023

      Thank you for the review, we value customer feedback and try to pass along the knowledge that we have. We are happy everything worked out for you.
    • Review fromDiane C

      Date: 11/16/2023

      5 stars

      Diane C

      Date: 11/16/2023

      ***** was great. Our wall to wall carpets are now clean and ready for the holiday season. Thank you,***************************

      Carpet MD Inc

      Date: 11/20/2023

      Thank you *****! Have an amazing holiday season!
    • Review fromCarolyn D

      Date: 11/09/2023

      5 stars

      Carolyn D

      Date: 11/09/2023

      ****** was friendly and nice. He did a great job on the carpets.

      Carpet MD Inc

      Date: 11/13/2023

      Thank you for the review, We appreciate the kind words.
    • Review fromJim S

      Date: 11/08/2023

      5 stars

      Jim S

      Date: 11/08/2023

      ***** did a great job with cleaning our sectional. Not only a great job and called ahead of time to ask if he can start earlier than the scheduled time.

      Carpet MD Inc

      Date: 11/09/2023

      Thank you for the review, Glad that all worked out for you.
    • Review fromJudy S

      Date: 11/06/2023

      5 stars

      Judy S

      Date: 11/06/2023

      It's been so difficult for **** and me to clean our carpets since we've gotten older, (Grrrr. Old sucks?). He was so kind and helpful in moving the few pieces of furniture out of his way. (Loved the gliders and "furniture ******** He made it so easy. We used to clean our carpets on our own, so we know how exactly hard he worked -- and could definitely see what a thorough job he did. The repairs he made our bathroom area make the carpet look like new. (After 24 years,)You have a great employee with ******. He knows -- and practices good customer service. He gave us much more than we expected. He was so kind, happy to help us --and definitely loves his job. (He actually told us he loved his job, so you must be doing something special as a supervisor for him to volunteer the comment so freely and without prompting.)Regards -- until next year.

      Carpet MD Inc

      Date: 11/07/2023

      Wow, what a review, thank you so much for the kind words. We really value our customers opinions as well as our employees. Thank you again.
    • Review fromJon O

      Date: 11/02/2023

      5 stars

      Jon O

      Date: 11/02/2023

      ***** was very professional. Clearly informed us ahead of time about any problems removing a stain.

      Carpet MD Inc

      Date: 11/03/2023

      Thank you for the review, communication is very important when dealing with problem areas.
    • Review fromChristie B

      Date: 11/01/2023

      5 stars

      Christie B

      Date: 11/01/2023

      ****** with Carpet MD did an excellent job cleaning our carpets and sofa! The customer service was also excellent and professional we will definitely be using them again!

      Carpet MD Inc

      Date: 11/02/2023

      we are so happy that you are pleased with our service! We look forward to serving you for many years in the future!

      Carpet MD Inc

      Date: 11/03/2023

      Thank you for the review, look forward to providing service to you in the future.
    • Review fromShayna E

      Date: 10/31/2023

      5 stars

      Shayna E

      Date: 10/31/2023

      The Carpet MD team is always polite, efficient, and does the job well.

      Carpet MD Inc

      Date: 11/01/2023

      Thank you for the review, we always appreciate kind words and continued support.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.