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Business Profile

Concrete Contractors

Choice Construction, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Repeated dates of finishing project but never show up. The delays have made it so that the interior people can't come for finish inside. Completely unprofessional. He tried to fix our electrical lines that he broke while digging with a caulking tube around it and then buried it so we wouldn't see. Haven't had inspectors out to check anything

    Business Response

    Date: 05/05/2023

    1. Her job is done with everything I did on paper signed by them to do.

    2. I would like to send you the bid that I gave them and that they signed. I bid to flatten their pad for their concrete, dig their trenches for their sewer and water, dug sewer line in within 5ft of the house, dug electrical trench and put their wire in for their conduit, docks in the front and back.

    3. My son and his wife are friends with the couple who filed the complaint. I gave them a good price to be fair. They asked to remove a *****. I brought my excavator and pulled their *****. They thought they shouldn't have been charged for that.

    4. It's stated in my bid I don't set up the electrical as I'm not an electrician. I cannot set up the plumbing as I'm not a plumber. 

    5. While we were working, they never came out to talk to us. They got all the inspections. They stated their inspector didn't want to come out until the house was finished. 

    6. I did more than what was bid. I don't have patience for these people. I am not refunding them not one dollar. 

     

    *****Transcribed by BBB staff via phone*****

Choice Construction, LLC is NOT a BBB Accredited Business.

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