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Business Profile

Major Appliance Services

Abe's Appliance Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/21/2023

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been a customer of this business for the last 35 yrs. and I thought *** built a relationship of trust and friendship with the proprietor, ****. Thats why when he came to our house on March 24, 2023 to diagnose my oven, I agreed to give him a check for $120.00 as advance payment for the repair he needs to do next. He needs to get the necessary parts then come back. He said, all I need to pay then is the cost of the part. I would normally not agree to this but **** had suffered a trauma to one arm and is continuing to work with one arm. I felt badly for him and I figured he probably needed the money. Having our long history, I had no qualms helping him out. However, around the end of June I realized he has not come back. So I contacted him. He said hes been so busy with people with food rotting but h*** get back to me of when he can come. He texted that he can come that day, June 28 between 3 and 5pm. I canceled my appointments and stayed home. But then around 4:30pm he said he cant come until the next day. I was very displeased and told him I just want a refund for the advanced payment and I can no longer do business with him. His reply, sure .Ive messaged him about 3 times asking for my money back but I havent received any reply from him. I just want my $120.00 and for other potential customers to know about my experience. Thank you.

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