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Business Profile

Medical Doctor

Ccs Medical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Doctor.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Keep being given line that my medical diabetic supplies will be shipped or being shipped, over night to 14 days. Problem is the supplies have still not arrived. I have made the co-pay payment and still nothing. I am a Brittle diabetic. They Say Dr. needs to submit paperwork, then we do just as they requested and they claim they didn't get said paperwork. I cannot go without my supplies this is medically necessary for my well being.

    Business Response

    Date: 08/22/2022

    Hello BBB, ***** **, 

    We received your August 15, 2022, complaint for case# ********. As this is a medical related complaint, a Protected Health Information (PHI) release form has been attached for signature. 

    If you have any further questions, please feel free to contact me. 

    Best regards 

    ********************;
    Customer Experience Manager 

Ccs Medical is NOT a BBB Accredited Business.

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