Reviews
This profile includes reviews for Blue Mountain Networks LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3 Customer Reviews
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Review fromBillie Jo G
Date: 02/29/2024
5 starsBillie Jo G
Date: 02/29/2024
Very polite and professional. He explained some things about the computer etc. that I didn't know. Very helpful.
Blue Mountain Networks LLC
Date: 03/08/2024
We're glad you had a great experience with the *** team - thank you for your review!Review frombrad g
Date: 02/29/2024
1 starbrad g
Date: 02/29/2024
They charge an obscene check cashing fee that they then use to charge another fee for not paying you bill in full.Blue Mountain Networks LLC
Date: 01/16/2025
Hello ****,
We understand that fees can be frustrating, and we truly value your feedback. Please know that the check fee is part of our company policy, which helps us cover the administrative costs associated with processing check payments. However, we want to make it as easy and convenient as possible for you to manage your payments, and were happy to offer alternative methods that do not include a fee. These options include online payments and auto-pay. If youd like assistance setting up an alternative payment option, please dont hesitate to contact us at ***********.
Review fromMaureen D
Date: 02/29/2024
1 starMaureen D
Date: 02/29/2024
Their internet connection have been terrible and doesnt do justice for the amount of money they are charging their customer. I had internet problem on and off and will have no connections for 2-3 days a week. I have talked to someone a few months ago and to 2 separate technician yesterday and today. They have been giving me the run around they never fix the problem. They will say that they will escalate the issue to a more knowledgeable technician but no one ever called to fix the problem and the funny think they wont offer you a credit for those days that they failed to fix the problem. This company is NOT something I would recommend in this area. Horrible, horrible service.Blue Mountain Networks LLC
Date: 01/16/2025
Hello *******,
We are sorry to hear about your experience with our service and understand your frustrations. If you could please send us your account number or service address to ******************************************** we would appreciate a chance to look into your account and make this right.
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