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Business Profile

Online Auctions

S&S Auction Company LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** Auction Company - ***************************** *************************, ******************* - perpetuated fraud against myself personally and against a probate estates. ******************* Came to the estate and purchased (from the estate, and myself personally) large ticket items, Car, Tractor, Collector memorabilia - then proceeded to write the estate a check for ***** and myself a check for *****. The checks were written on 9-7-2022. I have given ************ so many options of returning the items to myself and to the estates, or to make good on the checks, or to make payment arrangments - I have given so many options. I have heard 'I am sorry' about 45 times through texts and phone calls. I am still owed a debt, the buyer refuses to return items AND I HAVE NOW FOUND THAT the S&S auction company sold the car to *************************, which ******************* stated was his business partner. I have had a multitude of excuses as to why the checks bounced and have not been made whole yet. -""" he forgot other checks were going through, he was forced to keep items, he had a stroke and was in the hospital, he was sorry his friend died""". - I had a 27 minute with *************************** which stated the account the checks were drawn on was not an 'open' account. I have not verified that. Never the less it has been over two months, I have sent and documented 6 certified letters, numerous calls, texts, and messengers, received many 'promises to pay', been lied to on numerous occasions.

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive sent a demand for payment. he currently has an outstanding debt to me for **** dollars plus damages. at this point, He knowingly took items, Later finding out he knowingly wrote checks that were going to bounce, I view that as theft. He is not cooperating but rather state - next week I will pay, next week I will pay, next week.... His silence and unwillingness to even make payments solidifies my thoughts. knowingly writing a bad check in the *************** is a misdemeanor and can be a felony based on the amount written. My attitude of compassion has changed to that of angst and anger. it has been a few months now and I am ready to get this settled. The *************** allows me to *** for the full check $12000 plus damages plus bank fees. this is my last attempt to amicably collect for the fraudulent check he has written me and the theft he perpetrated against me.So, I either need the tractor back in good working order with its implements or I need to be paid in full.

  • Initial Complaint

    Date:08/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 21, 2022 I purchased a Kawasaki Mule in an online auction. Th listing stated, Starts, and then dies. Has been sitting for a few years. My fiance and I rented a uhaul trailer on June 23 and drove 6 hours to pick up the Mule. At approximately 5:20 pm we arrived at the auction lot, paid ***************************** ************************* $2300 cash and loaded th Mule in the uhaul trailer. I remarked to ********* that I could smell bad gas. We arrived home at midnight. 8 am the next day I tried to start the motor, and discovered the battery was dead. After charging the battery I tried to start the motor again. It would not start. I used starting fluid and it still would not start. I returned the trailer, stopped at Advance Auto, purchased a compression tester and returned home. Normal compression for a Kawasaki Mule **** is between ******* lbs. My results were 15 lbs on one cylinder and 30 lbs in the other. This indicated that there is no way possible that this motor starts, and then dies. I confirmes this with a small engine mechanic at ****** Boat Works in ********, **. I sent an email to *******************, an owner of S&S Auction within 12 hours of arriving home with tue **** and did not get a response. One week later I sent a second email to which ******* responded. * stated that he wanted to make things right, that they dont have the time to test every item they auction, the consignee gave them that information and asked what I wanted to see done. I responded, thanked him, informed him we were trying to decide how we wanted the issue resolved and asked when ***** would return. I did not get a response. One week later I sent a third email asking for my $2300 back and that they come to ******** to pick up the Mule. That email was July 11, and I have not received a response.

S&S Auction Company LLC is NOT a BBB Accredited Business.

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