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Business Profile

Mailing Services

OnTime Pack and Ship, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/13/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** the store owner only hires attractive women, and then proceeds to try an sleep with them but giving them expensive gifts money or taking the to lunch, I have friends that had their wives work there and all had to quick because of his pursuance, he is currently sexually involved with my wife who started working there about 3 months ago. This is totally an completely unprofessional and sexest,

    Business Response

    Date: 08/14/2023

    Addressing Misconceptions and Seeking Understanding

    Dear ******,

    I recently received your message expressing concerns about my interactions with employees and the allegations surrounding my store's hiring practices. I want to assure you that these allegations are completely untrue and never have any employee quit due to such allegations  , and I would appreciate the opportunity to address them directly.

    I want to emphasize that I have never engaged in any inappropriate relationships with my employees, nor have I ever pursued any romantic or improper interactions with them. I take professionalism and respect in the workplace seriously, and I am committed to maintaining a safe and inclusive environment for all staff members.

    Furthermore, I am a giving person, and my generosity extends beyond just my employees. I believe in treating everyone with kindness and fairness, regardless of their relationship with my store. I understand that misunderstandings can arise, and I am open to discussing any concerns you might have.

    I also want to acknowledge the situation between ****** and soon to be exwife. While personal matters can sometimes intersect with the workplace, my focus remains on fostering a respectful environment for all employees. I am here to support my staff members through any challenges they may face, both professionally and personally.

    ******, I invite you to engage in an open and honest conversation with me. I believe that discussing these matters directly can lead to a better understanding of the situation. It is my hope that we can work towards a resolution that addresses any misconceptions and concerns.

    Thank you for your understanding, and I look forward to the possibility of connecting soon.

    Best regards,
    ****

OnTime Pack and Ship, LLC is NOT a BBB Accredited Business.

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