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Business Profile

Paving Contractors

Humbert Asphalt Inc

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/05/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I own an asphalt company they would not sell asphalt to me unless it was cash and then after that accuse me of being a fly by night and cussed me when trying to buy material very poor business practices and will be seeking further action

    Business Response

    Date: 08/13/2024

    For one, I never accused them of being fly by nights. This ***************** guy called himself a fly by night. I had call the original guy(*************************) who came in and was inquiring about possible purchase of Asphalt. I told him since he did not have an account, it would take a few days to set one up. We are not set up to take any type of cards and so he thought by leaving me with a signed blank check and a copy of his driver's license was good enough. (************************* ********************** ************* We were not making mix that day and I was busy doing payroll. When I got time, I looked them up on Oregon contractors board and there was no such name. I tried looking company name up under Washington L&I and no such name. So, I call ************************* to let him know that unless he has a Oregon contractor license to provide to me, that I could look up, I could not sell asphalt to them. So, he put his partner on the phone (*****************) and he gave me a number, but it was not registered to the business name on the check that was left in my office. That sent up a red flag. Washington L&I showed up the next day on their job and confirmed they were fly by nights. This ***************** guy came into my office yelling and cussing me out. I had to tell him to leave my office and never come back again. We have been in business for 50 years and I can tell when someone is up to no good. We have a reputation to protect and our community from this type of scam happening. 

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