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Business Profile

General Contractor

Razorback Woodworking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

This business has 1 alert

Important information

  • Customer Complaint:
    On August 02, 2021, Better Business Bureau was alerted to a business operating as Razorback Woodworking, https://razorbackwoodworking.com, in Philomath, Oregon, 97370. Consumers have asserted concerns with the business's customer service practices. Consumers allege providing the Razorback Woodworking with deposits for furniture that is not delivered as promised. Those consumers requesting refunds are unable to speak with a representative to address their concerns regarding delivery and refunds.

    On August 03, 2021, and August 28, 2021, BBB reached out to the Razorback Woodworking seeking a response to the consumer complaints. As of Friday, September 17, 2021, the business has not responded, and the business website is no longer accessible.

    Complaints can be filed with Better Business Bureau at www.bbb.org and the Oregon Department of Justice Consumer Protection at https://justice.oregon.gov/consumercomplaints/.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** Phillips took my order for a kitchen island and informed me for him to make the island I had to pay down half deposit for supplies then the rest when delivered. We paid $340 on 12/28/20 on ******** pay, and never have received any kitchen island. We kept getting the run around of **** in the hospital, then 2 or 3 family members had died, then back in the hospital. And then he just never messaged back. I have saved all my texts and ******** messenger communication from this scammer. He uses ********** to sell his fake product and then does not follow through. With as many people as he has scammed over the last few years there seems to be an amount close enough for some sort of prosecution on him.

Razorback Woodworking is NOT a BBB Accredited Business.

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