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Business Profile

Cargo Containers

Container Ease

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cargo Containers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/17/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/31/25 I wired $1125.00 to container ease to purchase 20 foot container. Ive never received container and have requested a full refund several times. They promised refund in 4/14/25 still nothing and now wont accept calls or respond to text.

  • Initial Complaint

    Date:02/13/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb. 5 2025 PD ACH $1,149 Invoice 9959 10 Container including delivery to ****************, ******** Corresponded with ********************************** But today the email bounced today Left a message on phone number ************ today Payment info below:Beneficiary ***************************** ***** Fargo **Address:** ****************************************************** **Account Number:** ***************** **Routing Number:** ********* **Account Type:** Business Checking **Holder:** ******* ****** my payment info below:Container Ease received from SANGRES BEST on 02/04/2025 has passed all origination steps without exception. First Effective Date: 02/05/2025 Debit Totals: $1,149.00 Credit Totals: $1,149.00 Number of Debits: 1 Number of Credits: 1 Client Name: SANGRES BEST Reference Number: 0ef4a0f991 ACH Transfer Type: Vendor_Payment_Corporate

  • Initial Complaint

    Date:02/06/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The shipping container I ordered has not arrived. The order was placed on January 11, 2025. On January 16 I received an email notification that the container would be delivered in 4 days. Since then there has been no communication or delivery. Container Ease initially answered my phone call prior to placing the order, but now no longer answers the phone, accepts voice messages, or replies to emails. I have politely requested a full refund with no reply. Only a refund is acceptable at this point.

  • Initial Complaint

    Date:01/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We placed a order for 2- 40ft insulated high cube containers for $******* delivered to our physical address in ****, ******. The payment was made via a wire transfer of *******. We were told that we would receive the containers at our location within 7-8 days. We have emailed and text the company with no response. The phone number listed goes straight to voice mail with no response to our messages. We have requested a full refund with no response.

Container Ease is NOT a BBB Accredited Business.

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