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Business Profile

CBD Oils

ThoughtCloud CBD

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for ThoughtCloud CBD's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Stevie O

      Date: 05/20/2023

      I placed an order in early May and after a week, still had not received an email stating the order shipped. I sent them an email inquiring; no response after 72 hours. I sent another, then waited another *************** silence. Finally, I sent a third, and opened a dispute for the transaction with my credit card company. It's been almost 3 weeks, and my order still has not shipped, nor has the company responded to my emails or my bank's. All I can think is they all died? Were abducted by aliens? Exploded? Because this is no way to run a business.

    • Deborah S

      Date: 07/05/2022

      I placed my order on 6/23 and still have not received my product. I have sent three emails, reached out on Instagram and ********* but have gotten no response. When I tried to call, the message states that they are no longer accepting phone calls (and the voice mailbox is full). The tracking info indicates that a 'label was created' and that's all. I have bought from ThoughtCloud many times in the past and never had a problem, so I can't imagine what is going on with this company, but it is definitely very unprofessional to not only NOT respond to inquires, but to not ship the product, or offer refunds if they can't provide the product. Guess I'm out the money spent and have no way to recover it. Not to mention, when you are using their products for medicinal reasons and now are left high and dry without your 'medicine,' it really affects you to not have it. I am so disappointed and bewildered by all of this!!

    ThoughtCloud CBD is NOT a BBB Accredited Business.

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