Reviews

This profile includes reviews for KinderCare Learning Centers LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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KinderCare Learning Centers LLC has 2005 locations, listed below.

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  KinderCare Learning Centers LLC

  650 NE Holladay St Ste 1400 Portland, OR 97232-2096

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  KinderCare Learning Centers LLC

  20420 Larch Way Lynnwood, WA 98036-6856

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  KinderCare Learning Centers LLC

  18020 Des Moines Memorial Dr Seatac, WA 98148-1950

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  KinderCare Learning Centers LLC

  7597 Concord Ln NE Bremerton, WA 98311-4108

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  KinderCare Learning Centers LLC

  PO Box 6760 Portland, OR 97228-6760

Review Details

• Review fromNaza B

  Date: 05/30/2025

  1 star
  On 5/13/25, upon picking up my child. She complained that her arms hurt. I checked and there were close to 50 scratches up and down both arms. I immediately posted on the kindercare app with photos and explained that my child said she was assaulted by a girl there. ******** *******, the director, and I met the next morning. She stated she would speak to the girl and her mother and send us both a report. That evening, at pick up, I saw the girl and her mother leaving the center so I asked if she was spoken to about what her daughter did to my daughter. She said no. We went inside and ******** said she spoke to the girl. I told her that she was supposed to speak to the mother before she left today! It turned into a scene. I left. I had no other form of childcare so, against my will, I brought my child back there the next day. My daughter was then punished by ******** as she was moved to another classroom for the safety of all the children. Mind you, my daughter was the one who was assaulted! ******** never gave me an incident report. She has lied to ***, OEC, to her superiors and to the police about why she didnt give me the report saying that I didnt come in to talk to her but she never asked me to and I have an audio recording of our meeting. She keeps burying herself in lies as to why she didnt follow safety protocols after an injury. Due to her constant lies and teachers not taking ownership, I ask parents to please not send their children to this site in *********** unless ******** ******* is removed from her position. I am hoping she is terminated with the active investigation I currently have against them through *** and Office of Early Childhood. I have written several reviews so that parents become aware. I have removed my daughter 2 days after the incident but its still my duty to protect the infants and toddlers that are still there. Furthermore, they do not have cameras at this site and I think its to continue to mask their neglect to protect kids.

• Review fromRaychelle W

  Date: 05/20/2025

  1 star
  Review for KinderCare Learning Centers Pittsburg, ** As a mother, I placed my trust in KinderCare to care for and protect my 5-year-old twins. That trust was completely ********* daughter bravely came forward on her own and told us how her teacher, ***** ****** ***** ******, yanked her by the arm, shoved her into a chair, and slammed the chair up to the table, then screamed in her face.After speaking with my son privately, he opened up and shared that ***** squeezed his arm so tightly that her nails dug into his skin, and she yanked him down to the ground. These are 5-year-old children who were emotionally and physically traumatized by someone KinderCare paid to protect them. Sadly, it wasnt just my children. Other parents came forward about what happened to their children while in KinderCares care. At the ******************************* location, a 9-month-old baby was physically harmed by a different teacher, and instead of that incident being handled properly, another staff member recorded it and sent the video around to other colleagues. This shows not just abuse but a complete lack of professionalism and concern for childrens safety. Rather than removing ***** or taking swift action, KinderCare allowed her to float between multiple centers Mahogany, ********************, and finally *********. And when teachers tried to speak up, KinderCare placed those staff members on leave punishing them for doing the right thing.District Leader ***** and Regional Director ***** were both made aware of what was happening. HR Representative ******, who was supposed to be investigating, instead told staff that he and ***** go way back, making employees feel unsafe and silenced. Thats not a neutral investigation thats a cover-up. This is now being investigated by **************** and ************** Licensing, but only because parents kept pushing. KinderCare has not issued a public apology, accepted responsibility, or taken meaningful steps to protect other children.

• Review fromRegina S

  Date: 03/22/2025

  1 star
  My grandchild has been a victim of her hair being cut, everyone has turned a blind eye to this abuse. Ive complained to state of California licensing who didnt find out thing. The kids nose are always running they literally **** up the snot, pick up your kids and their faces are crusty. Bathroom is horrible. All the money people put into the center is sad. Its like a ghetto trap spot. **** needs to check in a fine them for ALL THEIR LICENSE VIOLATIONS.

• Review fromJacob S

  Date: 01/17/2025

  1 star
  Was randomly charged $441 because of a "miscommunication" when my son switched to a higher age classroom. Took the director several days to get back to me after messaging her multiple times. Once she(********) finally got back to me said she would get it taken care of, i dont hear anything for 2 days. after I see the charge went through to my account i call her, she tells me she is waiting on billing and its not her fault that her center charged me $441 when they shouldn't have charged me at all. Now i have overdraft fees and late fees to bills that i cannot pay because of this and as a single father it has put a lot of strain on me. She offered no actual solution to the problem and told me they should get it back to me next week.

• Review fromJosh S

  Date: 12/05/2024

  1 star
  I would not recommend this place to anyone, whether as an employee or a customer. The work environment is highly unprofessional, with instances of racism that make it incredibly uncomfortable. On top of that, the facility is unsanitary and unclean, which is completely unacceptable given the nature of the services ******************* seems more interested in playing favorites rather than treating everyone fairly. Theres a blatant disregard for addressing false accusations, leaving employees feeling unsupported and undervalued. The favoritism extends to the treatment of children, which is deeply concerning and unfair.Overall, this place needs serious improvements in professionalism, cleanliness, and management practices. Until these issues are addressed, I cannot recommend it to anyone.

• Review fromJe W

  Date: 09/26/2024

  1 star
  Very dissatisfied. They charge you for services you dont receive. If the school is closed for weather or building issues they still charge you. When the school has a planned closure and you do not change your schedule they still charge you. Its not right.

• Review frommonique s

  Date: 09/13/2024

  1 star
  They scam people out of money they bill you for services you do not sign up for or use

• Review fromSherrie P

  Date: 08/14/2024

  1 star
  They are not very good at keeping children safe when it comes to food allergies! My 21 month old ******** has SEVERE dairy and egg allergy, it is why he has an Epi Pen. He ended up in anapyhlaxis from supposedly an unknown allergen. His entire body was swollen and he was almost unrecognizable when in the emergency room. They denied any wrong doing did not give epi pen, did not call ambulance. A few months prior to that, they gave him milk and thought he was okay because he vomited. They followed no protocol and it could have cost him his life! Yes they are aware of his allergies, yet still it happened twice! I am one very angry Grandma!!

• Review fromHolly R

  Date: 08/06/2024

  1 star
  I would not ever recommend anyone to work, or allow there children to attend at this center. They are not sanitary, disrespectful to the children, neglecting them, they will do anything they can to get a child removed from attending or you to work for them. They are ****** priced and dont pay what you deserve especially when working for them.

• Review fromPolly E

  Date: 07/22/2024

  1 star
  Think carefully about signing up - once you do and you wish to stop care they will not charge for actual days you use but some magical days - so say for instance care is $310 a week, it does not equate to $62 a day - oh no they round it up to whatever they want to! If they are closed for any reason, you have to pay full amount, if your child cannot make it due to illness, you still pay, DO NOT send child on field trips - not supervised, staff turnaround is high (think about that!), not regularly cleaned (think p*** smell first thing in the morning), classroom teachers do what they can but they are woefully understaffed. There is bullying amongst the children but they do not tell you as a parent your kid was punched or injured, corporate comes to do a family feedback INFRONT staff - corporate needs to go to a class about how to conduct facility reviews!!!