We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Software

Bumped, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Complaints

This profile includes complaints for Bumped, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bumped, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Bumped, Inc.

      null Portland, OR 97204-3649

    • Bumped, Inc.

      PO Box 8221 Portland, OR 97207

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/01/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I requested a check be mailed to me for my balance of $***** in the Bumped App. ***** a support agent for Bumped, told me via email on May 2, 2022 that a check had been mailed to my address on file, which we also confirmed is indeed the correct address. Today is May 26, 2022 and I still have NOT received my check. When I login to Bumped, it appears that my balance remains unchanged. I should be seeing a reduction of ***** if, in fact, a check was mailed to me, but it looks like those funds are still sitting in my Bumped account. Nothing has been withdrawn to pay me out via check in the mail as agreed upon.

      Business Response

      Date: 06/17/2022

      After a review, we determined that there was a gap in our internal processes that resulted in the user experiencing a delay in receiving a check withdrawal from their brokerage account. Once this was identified and escalated within Bumped, we worked with the user to resolve this and promptly sent the requested check. Bumped has not received further contact from the user and believe that the user has (or will soon) receive the check in the mail. In our last correspondence with the user, they indicated that they were satisfied with the steps taken to resolve the issue. 

      Customer Answer

      Date: 06/17/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************

    Bumped, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.