Reviews
Customer Review Ratings
Average of 5 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCeleste E
Date: 06/29/2025
5 starsabove and beyond helpful, extremely knowledgeable, very pleasant to work with a super plus plusReview fromKimberly M
Date: 03/03/2025
5 starsKimberly M
Date: 03/03/2025
This company is amazing! ***** ******* is the Best!! Always available when needed and knows how to handle any issues that may arise. I have been a client for over 10 years. Sold my business and ***** has been amazing during the transition to new owner! Thank you for everything?? *** *********, Kjs Cafe
Capital Payments Inc
Date: 03/04/2025
Thank you very much for the kind words! We pride ourselves not only on offering the lowest pricing, offering 24/7/365 US based support, but also a very rewarding experience with our customers to ensure 100% satisfaction! We will take care of the new owners with the same white glove service as we did you!
Were here to change the industry one business at a time!
BV
Review fromLynda H
Date: 09/11/2024
5 starsLynda H
Date: 09/11/2024
We have worked Capital Payments for 14 years. Our representative, *****, has always been there for us. Besides being a professionally run company, ***** has always been available for us with any questions that we had. His customer service was above and beyond the call of duty. If there was something that needed to get done, he made sure to get it done even if it was outside his job parameters. That is what makes this company stand out and is worth doing business with. *********. You don't find that very often and they are keeping that a priority.We highly recommend Capital Payments if you need credit card payment processing.Capital Payments Inc
Date: 09/12/2024
Thank you for the kind words! We always strive to set a new standard for our industry in regard to customer service. Again, Thank you for the many years of business with us!Review fromSandra S
Date: 02/16/2023
5 starsSandra S
Date: 02/16/2023
This is the most amazing company to work with and ***** was so helpful and accomodating. I would recomend them to every business owner that accepts cards and who needs a honest card processing company. This company will save you so much money and they are always there to help you.Capital Payments Inc
Date: 02/21/2023
Thank you so much for your kind words we greatly appreciate your business! We are always here for you. Dont forget about our double referral program! Thanks again BVReview fromSherry S
Date: 09/22/2022
5 starsSherry S
Date: 09/22/2022
I have been with Capital Payments since April 2017. I highly rate them in ***************** Processing and ********************. If you are looking for a great Credit Card Processer this ones for you. I do have to give a shout out to *****, you've been right there whenever we have called, thanks!!!*************************Capital Payments Inc
Date: 02/21/2023
Thank you so much! We try and go above an beyond any other processor out there! Especially when it comes to our customer support and pricing. We are so happy to hear you have had an amazing experience! We value you just as much as you value us!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.