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Business Profile

Dog Daycare

Dogville on Barbur LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Daycare.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromShannon C

    Date: 06/25/2025

    1 star
    On Tuesday March 19, 2024 I dropped my dogs ***** and *** off to be groomed at Dogville on Barbur. ***** was involved in an unprovoked attack shortly after I left. His left eye was torn out in the attack. The dog who attacked mine was allowed to stay in the facility, be groomed, and comingle with other dogs for the day. I dropped my dogs ***** and *** off around 8:40 am. The dog who attacked mine was brought in shortly after and let off leash in the grooming area. I got a call from the receptionist at 9:29 am to tell me that ***** had been involved in an unprovoked attack, and that his eye was still attached but outside of his head. The receptionist took ***** to the nearest emergency vet and I met them there. At 10:30 am I spoke with the vet who informed me that Roccos eye could not be saved. He was then taken into surgery to remove the eye completely. At approximately 11:00 am I went back to Dogville on Barbur to pick up my other dog who had been dropped off with *****. The groomer told me (and I have on audio recording) that ***** was bitten in an unprovoked attack. That the dog who bit him is the facility owners former ****** dog. I asked what happened to the dog who attacked mine. The groomer (on recording) told me it was currently on the grooming table. It was allowed to stay in the facility for the day. It was groomed. And there were other dogs (my other dog included) wandering around and comingling where that dog was being groomed. She said the incident was caught on video. I asked for a copy of the video. It was not sent. This business should not be allowed to care for anyone's animals.

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