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Business Profile

Ecommerce

CedCommerce Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Very bad and unethical business practices extremely unprofessional. I would not recommend hiring them for development work.I hired this company for ******* development on October 10th, with ******* in charge. They assured me they would upload all of my ***** products to *******. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics.They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didnt complete the project and kept asking for more time without ever giving me a clear deadline.Eventually, after four months of delays, they told me I would need to spend an extra $***** per month because of Shopifys limitations. This was a huge expense they never mentioned upfront. If I had known, I wouldnt have started the project.When I asked for a refund, they only gave me a small partial refund for the unused subscription nothing for the incomplete development work. They kept extending the timeline and didnt deliver as promised.If youre considering working with them, be very cautious especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything.Overall, I found their practices to be misleading and unprofessional. I wouldnt trust them with even a small project. There are better companies out there I recommend choosing someone else.

  • Initial Complaint

    Date:05/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business took $2,000 from me to get my products integrated on multiple marketplaces and has refused to honor their contract to do this. They start, then stop and disappear for days or weeks. For example on newegg.com, they are supposed to have all ***** of my items up for sale and they only have 47 up.I have been dealing with someone named ********************* and has failed to help at all. He talks a great game, but never gets the job completed.We want a full refund of $2,000 in US Dollars on a ******** or via paypal, zelle, cashapp, venmo.

CedCommerce Inc. is NOT a BBB Accredited Business.

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