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Business Profile

Educational Consultant

The Tech Academy
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/14/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the last two years, I have emailed The Tech Academy four times to tell them to remove me from all contact lists: email, mail and phone. They always say that they will, but they continue to send me mail through ***** Several times a year they send postcards, other times brochures. I do not reach out to them every time they mail me, but I have written them four times telling them to remove me and my address from ALL lists. They say they will, but their words are meaningless. Just this past Friday, I received another one. Please help me get my name and address off of ALL of their contact lists, permanently and effective immediately. This includes "Or Current Resident". Thank you,*****

    Business Response

    Date: 09/08/2022


    I apologize for the unwanted mail. We have deleted all of *****'s contact information from our records. There will be no further communication.

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