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Business Profile

Endodontics

Isom Endodontics

Reviews

Customer Review Ratings

4.87/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromMichael K

    Date: 09/05/2024

    5 stars
    I was able to get in immediately for an issue with a front tooth that had a root canal and crown on it. There was pain high on the root when I pushed on gum. They ex rayed and determined there was an infection above top of root canal. They explained the procedure they would need to do to remedy the situation. I was able to immediately set an appointment up the next week to have work done. They started the procedure and when they were physically able to look directly at the area they found that there was a crack in the root and explained to me this procedure wont correct the problem and you will need to have tooth extracted and a implant installed. They were very professional and pleasant to be with. I recommend this Doctor and staff to anyone needing a major dental procedure done.

    Isom Endodontics

    Date: 09/09/2024

    Thank you very much.  We are grateful you had such a good experience.
  • Review fromJosh M

    Date: 07/26/2024

    5 stars
    Had a retreatment done on an old root which had become infected, and was able to get in within a few days to see Dr ******************** ****. I'm not really a fan of dentists, but I felt comfortable and cared for here, he was joking about things which eased my nerves and he seemed very precise and professional when it came to the procedure. The whole time him and his staff were explaining what was going on and asking me if I had any other questions and clarifying anything I was unsure about. The next day I even received a follow up call to see how I was doing, so that was nice too. Overall I was very impressed, and wouldn't hesitate to recommend this place to anyone who is looking for a great endodontist.

    Isom Endodontics

    Date: 07/29/2024

    Thank you very much for the 5 star review.  I appreciate it and your kind words for all my team.  

    Dr. Terry ****

  • Review fromNathan W

    Date: 07/16/2024

    5 stars
    The best root canal I have ever had!: I have an irrational fear of dentists, but these are pros! ************ was calm, cool and careful. He and his staff took great care to make sure I was not only comfortable but also had a great senses of humor and joked around with me, it made me feel comfortable and was the most fun I have ever had getting a tooth drilled. The speed and efficiency with which he completed the procedure was also a huge factor in what changed my mind about dentists, the confidence with which this man approached my mouth was like watching an olympic gymnist execute a well practiced routine with laser precision and focus.I am leaving this review as a message to my fellow dentist-phobes, I have several more root canals I am sure I am going to need as a result of my dental fear and ************ is where I am going for all of them!
  • Review fromVince W

    Date: 07/12/2024

    5 stars
    Great customer service and amazing dentist. Had a nice follow up call the day after my procedure. Would recommend to family and friends.

    Isom Endodontics

    Date: 07/15/2024

    Thank you very much for taking the time to write a review.  We appreciate it.

    Dr. Terry **** and Dr. *******

  • Review fromDavid B

    Date: 06/28/2024

    5 stars
    ****************** and absolutely everyone else at the clinic, starting the moment I walked into the reception area, was welcoming, friendly, helpful, patient, and informative. I couldnt have been more pleased with the experience in terms of both atmosphere and outcome.
  • Review fromMark W

    Date: 06/24/2024

    5 stars
    Very Professional and compassionate endodontic care. Dr. *** and team took great care of me and Dr. *** followed up the day after to see how I was fairing.

    Isom Endodontics

    Date: 06/25/2024

    Thank you very much for the kind review.  We appreciate it.

     

    Dr. Vic

  • Review fromBill H

    Date: 03/06/2024

    1 star
    I was charged for a service that I did not receive. When I brought this up to them, they told me that they looked at the chart, saw that I indeed did not get the services listed on the bill, but then told me that they still have to charge me almost $200.00.For a service that wasn't even utilized during my procedure!They may be great at what they do, but they are not respectable with their billing practices.*************** statements carefully, I would hate for this to happen to someone who can't afford it.
  • Review fromDeAnn C

    Date: 02/10/2024

    5 stars
    We loved this place! After finding out that my teenage daughter needed a root canal on her front tooth, we were a bit nervous. They made sure we were comfortable and understood all the steps in the process. The day of the procedure was very simple and my daughter was pleased with the outcome and has recovered quickly with no pain. I'm so happy we got a referral to ****. Strongly recommend.

    Isom Endodontics

    Date: 02/12/2024

    FANTASTIC!  Thank you for taking the time to make a review for our practice.  

    Dr. Terry **** and Dr. ******************************** :)

  • Review fromKristy K

    Date: 02/03/2024

    5 stars
    The team was great! Originally they couldn't get me in right away, but they added me to a cancellation list and were able to get me in the next day. They explained every step of the process and made sure I was comfortable.

    Isom Endodontics

    Date: 02/05/2024

    Thank you very much for taking the time to write a review.  We appreciate it.

     

    Dr. Terry ****

    Dr. *** and team

  • Review fromLisa H

    Date: 01/22/2024

    5 stars
    This was the most ****************** office I've EVER encountered, everyone was compassionate, trauma informed, and so kind!

    Isom Endodontics

    Date: 01/23/2024

    Thank you very much! *******

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