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Business Profile

Environmental Consulting

Soil Solutions
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Zach D

    Date: 10/20/2024

    I had an extremely disappointing experience with Soil Solutions, which has completely eroded my trust in their business practices and commitment to customer satisfaction. After they acquired Eco Tech (**************************************************), I was left in a lurch when they blatantly refused to honor the warranty for my radon system that was clearly stipulated in my contract with the latter. Despite presenting them with evidence of my warranty and its terms, their customer service was unyielding, showing a complete disregard for the promises made to their customers. This act not only demonstrates a lack of integrity and respect for acquired obligations but also highlights a worrying readiness to undermine customer rights for their convenience. Such behavior is unacceptable and raises serious questions about their ethical standards and the value they place on customer relationships. I am deeply disappointed and would caution anyone considering their services to think twice.

  • Mike M

    Date: 04/27/2023

    Solid Solutions completely ignored all of our direction from myself and my Wife and instead took direction from the Broker and the buyers of the property. The installed an obtrusive pipe that could have been placed in a way to be hidden. When I complained to their Project Manager he had the audacity to verbally attack me and call me obtrusive. I would never use them again and think that not only do they not listen to their clients but they are rude, dont return calls, and antagonistic.

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