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Business Profile

Express Shipping Services

ShiptoWorld TMSC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/15/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up with this company to get a ** shipping address so that I could order items from companies that dont usually ship to ******** however I was double charged and have been trying to get at least the overcharge back (I really want to be totally refunded). Anyway Ive been in contact with at least 4 customer representatives and sent proof numerous times! Each representative opens a ticket which supposedly gives me up to date information on how things are progressing. Every ticket I have received has been blank! Im in ******** so its not an option to phone the company. I tried their chat option several times but never got any responses. I tried going through my bank but they told me that I have to liaise with the company. I dont know what else to yo. I really need help.

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