Reviews

This profile includes reviews for SUREBUILD's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  SUREBUILD

  700 N Hayden Island Dr Ste 250 Portland, OR 97217-8172

  
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  SUREBUILD

  La Center, WA 98629-5239

  

Review Details

• Review fromBrian P

  Date: 05/13/2025

  5 stars
  i was out of the house for a few days during the ice storm last year and a pipe burst in my attic. when i came back, i found the kitchen, bathroom and a lot of other areas flooded. Surebuild Restoration helped me out when no one else would show up, and they did more than just fix the flooded areas. we took the opportunity to redo the layout of my house (took out some walls), leveled my 100 year old floors, and replaced the flooring with oak hardwood. also did a full replumb since the walls were open anyway (which was really good advice from them), changed some hvac (added kitchen hood, bathroom fans). great job. my only suggestion is to call your insurance company daily to help move along the approvals.

• Review fromEryn B

  Date: 05/09/2025

  5 stars
  ****** and his team at SureBuild took on our project and we couldnt be happier! They installed new flooring, added a sleek pocket door entry to the laundry room, and took care of painting and touching up trim throughout the house. The quality of their work is top-notch, and they paid great attention to detail. They were also professional, punctual, and easy to communicate with, which made the whole process smooth and stress-free! Definitely recommend to those looking for reliable and skilled craftsmanship!

• Review fromRoberto V

  Date: 11/30/2024

  5 stars
  My family lost their house due to a house fire in 2023. Surebuild worked hard to make the insurance portion easy and smooth. Surebuild is a very knowledgeable team with insurance claims and made sure that I was getting every dollar from the insurance company I needed to fully rebuild my home and looked out for my family and I. I worked close with ****, ******* and ******* which they all did such an amazing job. **** has been great to work with through out our house rebuild and makes sure things get done in a timely manner. Our house is now done and with great quality work. Thank you so much!

• Review fromStanton H

  Date: 10/27/2024

  5 stars
  We had an unknown dishwasher leak for over a year that resulted in damage to the hardwood floor, subfloor, and floor joists. The island was not able to be removed without damage. We contacted SureBuild to discuss the reconstruction process for our kitchen. SureBuild explained that our insurance policy supported new cabinets and hardwood floors. Our insurance adjuster never mentioned this, and we would have never known that we were entitled to this amount of restoration if we hadnt talked to SureBuild. From the very start, SureBuild communicated directly with our insurance adjuster to ensure that we would receive everything that our policy provided as well as follow-up meetings when unexpected things came up during the reconstruction, all the while keeping us in the loop as well. Having this large pool of money covered by insurance gave us the opportunity to add our own money into the project so we would have the kitchen of our dreams built. When we asked SureBuild if this approach would be OK with them, they encouraged it. We worked with *******, our project manager, on the re-design of our kitchen and she kept us abreast of the additional charges that we would be responsible for, above and beyond what the insurance had committed to pay. Having a dedicated project manager removed us from having to deal with all the contractors in our project which included plumbers, electricians, HVAC people, carpenters, carpet people, flooring people, painters, etc. The quality of work completed by SureBuild contractors exceeded our expectations at all levels. The planning for the project was communicated clearly to us, and there were no surprises throughout the project. Our experience could not have been any better than what SureBuild delivered. We feel very fortunate that we had SureBuild build our dream kitchen.

• Review fromAubry F

  Date: 07/14/2024

  5 stars
  The entire Surebuild Restoration team was an absolute DREAM to work with. They stepped in when we had water damage in our home and helped us navigate the entire process with excellent care and communication. They advocated for us when it came to dealing with insurance and they met their project deadlines. Their level of work was exceptional and we are very happy with how everything turned out. Thank you to ************************************** and the rest of the Surebuild Restoration team for taking such great care of us!

• Review fromIna S

  Date: 03/12/2024

  5 stars
  Very professional company, highly recommend.Really liked that they worked with us at every step of the process from discovery of the problem (in our case water damage & mold), metigation, helping choose new floors and kitchen cabinets to final details.Great job ??

• Review fromGreg H

  Date: 02/12/2024

  5 stars
  Surebuild stepped in after water damage in our home and helped us to navigate all the challenges and unknown surrounding an insurance claim to get restored. The team was kind and attentive to our needs. When something did not go as planned or did not meet our expectations, the team listened, and advocated on our behalf, and was certain to rectify. We are thankful for their leadership and support. It was not easy to relocate a family of seven over the summer months, but in the end, we have a beautifully restored home.Thank you, Surebuild ????

• Review fromNarmina B

  Date: 08/29/2023

  5 stars
  We had an amazing experience with this company. From an unfortunate insurance claim from water damage, Surebuild Restoration was recommended to us by a family friend and couldnt have been in any better hands than them. The whole team was well managed, cooperative, experienced in the best way possible, and very coordinated, giving us amazing and high quality results. Would definitely want Surebuild Restoration by our side with any sort of restoring or rebuilding.

• Review fromJohn C

  Date: 05/06/2023

  5 stars
  It's truly a blessing to find a contractor you can trust to do incredibly high quality work in a timely manner. What sets ***** apart however is his deep experience from having worked on the insurance side of the business. He was able to handle our claim from start to finish. He handled negotiations on our behalf, using his knowledge of the ins and outs of the industry. We would have truly been lost without his care.Even after the project, he followed up multiple times to make sure everything was put back together better than ever! We're confident you will not find a better partner, especially in difficult times.Do not hesitate in selecting Surebuild for your restoration project!

• Review fromJody K

  Date: 05/05/2023

  5 stars
  Hands down the best choice for mitigation and repair. The quality and service that I received is beyond words. Every person handled my case with care and took all of the hassle from my hands. They were able to communicate and negotiate with the insurance company and nearly tripled my initial claim amount (thats right 3x what they originally gave to me for the loss) to ensure I received the true value and cost of what it took to restore my home. I am so grateful that I found this company and will forever recommend them. They Truly took my loss and turned it into a blessing.