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Business Profile

Heating and Air Conditioning

Premier Heating & Air Conditioning Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contractor Bill from Premier Heating and Air Conditioning installed an Air conditioning unit. After the ** was Installed, the contractor then had to install a new Heater because the Air Conditioning system blew out the heating system.While installing the new heater the contactor installed a vent duct. The vent duct is positioned directly over a the garage door, and it drops a puddle of water over the entry way during the winter. This puddle freezes and creates a very hazardous walkway. I first informed **** on Tuesday, March 29th, 2022, and he said he would come out and have a look. Well, he never came, and I've made numerous attempts to contact him without response. It has been over 12 months since he has installed the Heater, but I definitely informed him of the issue prior to the 12 month window. Is there anything you can do to help?

Premier Heating & Air Conditioning Inc is NOT a BBB Accredited Business.

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