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Business Profile

Mailing Services

RO Parcel Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

This profile includes complaints for RO Parcel Service LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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RO Parcel Service LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/25/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear Better Business Bureau,I am writing to formally file a complaint against RO Parcel Services regarding a shipment we sent to ******* on June 19, 2024. Typically, shipments with this company take approximately 2 to 3 months; however, we are now in February 2025, and several significant items from our shipment have yet to arrive.Our items reached ******* in multiple shipments, but the last communication I had with the owner of RO Parcel Services was on November 18, 2024. During that conversation, I was assured that our remaining items would arrive by the end of November. Unfortunately, this deadline has long passed without any further communication or updates.Since November 18th, I have made numerous attempts to contact the owner, including calls and messages, but he has not responded. This ongoing lack of professionalism and communication is concerning, especially as we approach eight months since our shipment was sent.I am seeking a resolution to this matter. Specifically, I request regular updates regarding the status of my remaining items and confirmation that they have not been lost. Thank you for your attention to this matter. I hope to resolve this issue promptly and appreciate any assistance the Better Business Bureau can provide.Sincerely,**** *******

    RO Parcel Service LLC is NOT a BBB Accredited Business.

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