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Business Profile

Marijuana Sales and Services

Mr. Nice Guy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

This profile includes complaints for Mr. Nice Guy's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Mr. Nice Guy has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Mr. Nice Guy

      1034 SE 122nd Ave Portland, OR 97233-1110

    • Mr. Nice Guy

      224 SE Davis Ave Bend, OR 97702-1334

    • Mr. Nice Guy

      11030 SE Holgate Blvd Portland, OR 97266

    • Mr. Nice Guy

      1628 Main St Springfield, OR 97477

    • Mr. Nice Guy

      PO Box 17065 Portland, OR 97217

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/24/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business is charging $4 surcharges for cards and $1 surcharges for cash. There is no way to pay without paying a surcharge.

    • Initial Complaint

      Date:03/17/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a complaint I raised with the manager *******, and she went into the system and gave my number to a man to then text and harass me. This is a violation of my privacy, and should be a violation of policy. I am seeking corrective action.

    • Initial Complaint

      Date:09/10/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In August of 2021 I purchased a product which had been previously used/ underfilled at the manufacturer. I brought this to the attention of the manager and she threatened to have me trespassed off the property. I spent $40 and received no product. On 9/9/2022 I decided to give the shop another shot at earning my business, was greeted and served with a smile by the employee who's name escapes me and left a happy customer having spent $30. Arriving home I found the product I was sold to be non-functioning and returned to the shop for an exchange within three hours. I was told that returns and exchanges could only be done by the manager, the same manager as from August '21, and she was not available until "later". I left the receipt, defunct product, and my business card with instructions for the manager to resolve the issue how she saw fit and call me when I can come back because I have, to date, made four trips in my POV and not completed two transactions because of the outright failings of the manager.By my count, she has now received $70 from me and provided no product or service. There is no resolution through any corporate structure I can find and the amount does not meet the requirement for criminal penalties by my understanding.

    Mr. Nice Guy is NOT a BBB Accredited Business.

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