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Business Profile

Moving Companies

Supportive Services of Oregon Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

This profile includes complaints for Supportive Services of Oregon Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/25/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      MoversMovers left personal belongings or stole them I am unsure.My Bed only brought headboardeverything else left , 2 bbq's, 2 propane tanks, out door seating as follows , 2 tables one tall with 4 chairand 1 short that had 2 wicker chairs and a wicker couch with cushions, New box of plates just bought from amazon, a box of 50 or more books,air conditionerunite standing on floor kind, i got the lid to my food processorbut not the bottom of it .. clothingand shoes and misc extinctioncords etc for flooring business.the list could go on .--the movers were very inexperienced .. one was very kind howeverthe other not so much and I can remember their names. They were called away on another move right in the middle of my move which was very off putting as I had 1 day to get everything from home to have cleaners come and give keys to owner (who is livid at all that was left has no contact with me and threw my things away) as a result if the thoughtlessness of this *******************! I am beside myself and will continue to seek help in recovering something from this horribleand costly experience.I was getting help from victim assistance and I know they were paid well! I not only was abused in my relationship and now it continues with these people!

      Business Response

      Date: 06/04/2023

      everything this client is saying is false.

      I'm not going to go into the details. It was a difficult job. They were very disorganized. We went back and followed very clear instructions on what to grab and what to leave. We took nothing. The agency that hired us to move her still uses us weekly and we have been in good standing with them for the 20 years we have been in business.

      Customer Answer

      Date: 06/05/2023

       
      Complaint: 20101099

      I am rejecting this response because: They left my belongings and I will make a police report at this point to prove NOTHING I am saying is false !! I have witnesses several witnesses and I am beside myself with this !! I will seek help from an attorney as well. This is very unprofessional to say the least!

      Sincerely,

      *******************************

    Supportive Services of Oregon Inc is NOT a BBB Accredited Business.

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