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Business Profile

Newspaper Distributors

Print Media Distribution, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Newspaper Distributors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business, Print Media Distribution, has been taking automatic deductions from our checking account, twice a month, for 3 years. It has been costing a bi-monthly amount of $32.50 which equals $65.00 per month. However, the last six months (since May of 2023), an extra deduction of $32.50 has been taken out mid month. This means that in the past 6 months, we have paid a total of $195 more than we should have, and cannot afford it. I have tried calling at least 8 times, and have never gotten a return call. I did reach a person one time that I called, but she only forwards delivery problems. She did say that at least one other person has had the same problem.

    Customer Answer

    Date: 10/25/2023

    You must have contacted Print Media, because they cancelled my delivery account. I reinstated the service, which caused another automatic withdrawal, so that means 2 extra withdrawals of $32.50 were made this month. This means that we've paid a total of $227.50 that we should NOT have had to pay. What can I do about it now?

Print Media Distribution, LLC is NOT a BBB Accredited Business.

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