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Business Profile

Online Retailer

Sock It To Me, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have emailed customer service a couple times and NEVER even received a response! I bought my daughter a 6 month subscription box. They GUARANTEE their socks. We had a damaged pair so requested a return/replacementNO response. One month we received a striped pair with MARCH WITH PRIDE on the package. Absolutely NOT! As a ********* my daughter will NOT march with pride or put these hideous things on her feet! We are not prideful of sin! Not ok for them to push their sinful gay agenda on young people and I refuse to pay $10 for a pair of socks like this! I expressed my concern and distaste and asked for an exchange since it was her last month of socks.NO response! How can a company stay in business with such horrible customer service? We would like 2 new pair of socks or our $ back for the 2 pair.

Sock It To Me, Inc. is NOT a BBB Accredited Business.

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