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Business Profile

Property Management

K B C Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In June I applied for two apartments with KBC management and paid their screening fee of $45 via a portal website. I did not like the first apartment but was interested in the second apartment. I was in touch with the manager before the apartment was officially listed expressing my interest in the apartment. I had passed the screening, which put me in a different category of applicants (not to my knowledge, and as I learned later). I reached out several times to the manager to inquire about how to get a tour of the apartment, and how to proceed with my application. In my estimation I was the first or very close to the first person to inquire about said apartment. The manager failed to respond to my inquiries which ultimately led to me missing out on the apartment.The application was poorly handled, and both the manager and ******************* at the company admitted that the fault was with KBC management. I had done everything on my end to stay in the queue for the apartment.

K B C Property Management is NOT a BBB Accredited Business.

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