Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Stock Transfer Agents

Transfer Online Inc

Reviews

Customer Review Ratings

1.8/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrian R

    Date: 03/05/2025

    1 star
    WORST stock transfer company ever. Incompetent and understaffed. Took over a month for me to get shares after a company went public and I lost thousands in value. Terrible customer service that violates SEC guidelines too. Never respond to emails nor voice messages.
  • Review fromJayme B

    Date: 02/28/2025

    1 star
    Unresolved Share Transfer Request I have attempted to contact your team multiple times via phone and email, yet I have received no response. For the past month, I have been trying to transfer my shares to my brokerage account, and despite my repeated efforts, there has been no progress.Meanwhile, the share price has continued to decline, and the value of my holdings is now 80% lower than when this process began. This delay and lack of communication are completely unacceptable.Given this experience, I would strongly advise others to consider alternative companies for share transfers. I am still waiting for this issue to be resolved and expect immediate action.
  • Review fromKeith A

    Date: 02/26/2025

    1 star
    Hasn't responded to emails or calls. Stock transfer should've taken 5 days. I'm at 3 weeks and still no stock. Since then, I've had a 90% unrealized loss on value, costing me about $60,000. *** regulation says they have 5 days to respond to correspondence. I'm going on 2 weeks.
  • Review fromJD M

    Date: 02/03/2025

    1 star
    Wouldn't return calls or emails in a timely fashion. First emailed me that they had received my submitted paperwork to transfer an IPO security to my brokerage. Several days later (after numerous attempts to contact staff), they informed me that my brokerage didn't handle the transfer correctly (one of the oldest, most respected brokerages in the country).All the while, they were inflicting economic damage on me as I helplessly watched the share price decrease. I was unable to sell the stock because it wasnt in my brokerage account because **** didn't do their job.An *** complaint has been filed and I have retained an attorney.AVOID this company at all costs!
  • Review fromTia E

    Date: 05/25/2024

    5 stars
    I received some stock from a company and ended up using this service to be able to keep track and access it. Very user friendly interface with what seems so far to be a transparent and easy to learn premise. If anything changes I'll come back and update to reflect but so far its been a very good experience.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.