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Business Profile

Title Companies

Ticor Title Company of Oregon

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ticor Title Company of Oregon's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ticor Title Company of Oregon has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/04/2024

      Type:Sales and Advertising Issues
      Status:
      UnresolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My Wife and I (Sellers) entered into a Sales Agreement with Buyers on Oct. 16, 2023. The Sales agreement contained 3 tax lots in *******, Oregon. The real estate transaction (closing) was handled by Ticor Title. Ticor Title Deeded 2 additional tax lots, not contained in the Sales Agreement, to the Buyers. Ticor was informed about the mistake within one (1) week. Both my Agent and I have called and emailed repeatedly. Ticor Title will not respond.

      Customer Answer

      Date: 01/11/2024

       
      Complaint: 21101030

      I am rejecting this response because:  Attached is the transaction summary (dated 9-8-23) from Oregon First Realty of the real estate agreement with the Buyers.  It clearly only has three (3) tax lots.  Upon checking (1-11-24) Multnomah County Property Records, R339727 (TL500) is still owned by the ****** Trust (My Wife and I have a living trust).  

      Sincerely,

      ***************************

      Customer Answer

      Date: 01/16/2024

       
      Complaint: 21101030

      I am rejecting this response because:  I received the same response on **** as I received on 1-11.  Sending the same response is not acceptable.  This has been an issue since mid September 2023..  Now it appears that the issue is being passed to another person.  I do not want to hire an attorney but if needed, does my Title Insurance cover the attorney fee(s)? 

      Sincerely,

      ***************************

      Business Response

      Date: 01/24/2024

      Please see attached file.

      Customer Answer

      Date: 01/31/2024

       
      Complaint: 21101030

      I am rejecting this response because: This response does nothing to rectify any issues.  *************************** writes that a detailed response is available.  I have not seen anything.  The four (4) paragraph letter actually says very little.  

      Sincerely,

      ***************************

      Business Response

      Date: 02/07/2024

      Please see attached letter for a detailed response.

      Customer Answer

      Date: 02/08/2024

       
      Complaint: 21101030

      I am rejecting this response because:  This response does nothing to resolve this issue.  In effect the company has shifted the burden to the Sellers and Buyers of this transaction.  The burden should fall directly on Ticor Title.  Now its almost a "Hostage Situation".  Unless the Buyers and Seller go to the ********************** and ask for help, Ticor will not aid in re-recording.  Maybe ask how did this get past Escrow?  Should this have been brought up prior to recording?.  Attorney for Ticor *************************** states that "************************************** and ********************************* (the Borrowers) received "more land than what was intended by the parties to the transaction".  This is the nature of my claim (complainant) and verifies that claim.
      The re-recording should happen immediately as the 2 properties in question were not in the sales contract.  Then and only then we can figure out the next steps -.description/partition., I am asking Ticor to do the right thing and they keep shifting blame, and shifting burden.


      Sincerely,

      ***************************

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