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Business Profile

Windows

Renewal by Andersen
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.91

Average of 45 Customer Reviews

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Review Details

  • MARY R

    Date: 03/26/2024

    Andersen said their installers would arrive at 1 PM. The schedulers called at 9 AM and wanted to start in the next 5 minutes. I was not ready for this early start. This is a pet hospice. It took several minutes to secure the animals and move the car. They were not happy to wait. I was satisfied with the installation. They showed how to easily lock, remove and replace the window and screens. Then they put back the furniture. I give them the highest rating of ********************************* the allotted time.

  • Emily T

    Date: 02/28/2024

    Emily T

    Date: 02/28/2024

    We were impressed with Renewal by ******** from start to finish and throughout. The difference between 1980s metal frames and these beautiful new frames make a difference aesthetically as well as thermally speaking. We had all of our windows replaced except for 2 of them and we are kicking ourselves for not doing them also. We'll be calling them back in another year 100% worth the cost, it is made up for in value as well as an exceptional customer service experience??

    Renewal by Andersen

    Date: 03/08/2024

    Thank you for your glowing review of Renewal by Andersen's services and products; we're delighted to have met your expectations in enhancing your home's aesthetic and thermal efficiency. We eagerly anticipate the opportunity to assist you further in the future, ensuring your complete satisfaction with all your window needs.

  • Karen S

    Date: 02/26/2024

    Karen S

    Date: 02/26/2024

    This review is for the *** installation teams, specifically Ishmael and Chino, and ***** and Lav.I have been immeasurably impressed by the skill, efficiency, and professionalism of both of these teams. Additionally, all of these young men are very polite and personable, so it's a pleasure to have them working in my home.For the *** installation teams who worked on my projects, 10/10.

    Renewal by Andersen

    Date: 03/08/2024

    Thank you for your commendation of our *** installation teams, particularly *******, *****, *****, and Lav. We are heartened to hear about your immense satisfaction with their skill, efficiency, professionalism, and courteous demeanor, ensuring a pleasant experience throughout your project. Your 10/10 rating is a testament to our commitment to excellence.

  • Barry C

    Date: 02/22/2024

    Barry C

    Date: 02/22/2024

    Outstanding installation crew.On time, respectful and clean up!Windows are top quality

    Renewal by Andersen

    Date: 03/08/2024

    Thank you for highlighting our crew's outstanding service and the quality of our windows. Your satisfaction is deeply valued.


  • Michael B

    Date: 02/12/2024

    Michael B

    Date: 02/12/2024

    Shady business practices.When you have a consultation the salesman has you do a signature on the computer so you can just tap on the pages needing said signature.At the end I got a verbal price of ****** to do 5 windows that I agreed to knowing I wasn't going to try to negotiate down.As he scrolled through the pages to be signed it was extremely quick..Fast forward to the day of the installation,the installers did an amazing job for the most part.Afterwards the installers had me sign another form with ****** as the contact price. Not the ****** I agreed to and thought I was originally signing for.100% my fault for not slowing the signing part down and reading it thoroughly.I feel like I've been scammed and want to warn everyone to read,read and read again before you sign.Especially the senior citizens such as myself.Not happy with ***....

    Renewal by Andersen

    Date: 02/23/2024

    We have spoken to ******************* again and he has agreed to take down this review. Thank you

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