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About

About This Business

Expion360 designs, assembles, and distributes premium
lithium batteries for recreational vehicles, marine, golf, industrial, residential,
and off-the-grid needs. 

Products and Services

Deep Cycle Lithium Batteries (LiFePO4 or Lithium Iron Phosphate) for RV, marine, gold, industrial, residential, and off-the-grid needs

BBB Accredited Since: 6/10/2020

Years in Business: 9

Business Details

BBB File Opened:
6/9/2020
Business Started:
6/16/2016
Business Incorporated:
6/16/2016
Type of Entity:
Corporation
Alternate Names:
Expion360
Business Management:
Mr. Paul Shoun, President
Mr. Brian Schaffner, CEO

Additional Contact Information

Customer Contacts
Mr. Brian Schaffner, CEO
Fax numbers
Other Fax: (541) 797-6715

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
Return Policy for Non-Defective Products: 
Returns within 30 Days: Non-defective products may be returned within 30 days of the original purchase date, provided that proof of purchase is provided. 
RMA Authorization: An Expion360 Approved RMA Authorization must be obtained and included with the non-defective products when shipped back. To obtain an approved RMA, please contact our support team at [email protected]. They will guide you through the process and provide you with the necessary authorization. 
Restocking Fee: A 15% restocking fee will be applied to all non-defective merchandise that is returned for restocking. This fee will be deducted from the buyer's account before issuing any credit back to the buyer. 
Shipping/Handling Costs: The responsibility for shipping and handling costs associated with returning non-defective products rests with the buyer. These costs will not be reimbursed by Expion360. 
Condition of Returned Products: To be eligible for credit, the returned products must be in new condition, unused, and in their original packaging with all accessories included. 
Credit Issuance: Once the returned products are received and verified to be in new condition, a credit will be issued to the buyer's account. This credit can be used for future orders or refunded, depending on the buyer's preference. 
Please note that this return policy is applicable only to non-defective products. If you encounter any issues with a defective product, please refer to the warranty or contact our support team for assistance. 
If you have any further questions or need clarification regarding our return policy, please feel free to reach out to our support team at [email protected].  

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