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Business Profile

Air Conditioning Contractor

A-1 Septic & Power Rooter Svc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** made a call for septic repair, this is the business that did the home inspection prior to purchase. Out comes a **************** I think, he ends up digging a hole where we have an issue and putting a plastic bag in the sand filter, he does not test anything. Meanwhile his dog is running around the yard, unknown to us until the dog tries to enter the utility room via the garage where I am with my two small dogs, and now his large dog in my face. Note that his dog also left a huge pile of s*** in the yard. At no point did he ask if his dog could be let out. He told us if it did not work to call back and they would send someone else out to adjust levels. It did not work, we called and they do not return calls. We have hired another contractor, and need a full refund.

A-1 Septic & Power Rooter Svc is NOT a BBB Accredited Business.

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