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Business Profile

Auto Repairs

Alliance Automotive & Exhaust

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mike C

    Date: 12/08/2023

    Beware! Had our vehicle fixed here. We were first quoted around $280-$300, which we were ok with. A day later we got a call back from them letting us know that they had misquoted us, it needed a sensor as well and that the new quote was $481, which we were ok with too. Once they actually finished fixing our vehicle, we then were told that the final price after they finished the repair was $751, which we were not aware of. We then asked why the extra $271? Their response was that they misquoted us and that it needed a sensor, and this was just the final price. We asked, why didn't you call and tell us this? We were then told by them that they made a mistake again and that we just had to pay them because they had already fixed it. This was not what we had agreed to twice and are disappointed with this whole transaction. If we had known, we would have never agreed to this, but we are sure that they felt that they could just do this to us because we had already allowed them to switch the price on us before with the second quote. We are not sure why they are practicing bad business, but we are sure that they don't care. They demanded payment in which we unhappily paid and told us that they couldn't do nothing to help us. There are plenty of good mechanics around who do not do what this place does and anyone who is planning to use this place should think twice before having them do work on your vehicle because apparently, they will misquote you over and over and end up charging you extra for their mistakes. Definitely will not be recommending this place or using them ever again. Hope they got their monies worth from us because we definitely were cheated.

Alliance Automotive & Exhaust is NOT a BBB Accredited Business.

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