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Business Profile

Dental Management Consultants

First Pacific Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Management Consultants.

Complaints

This profile includes complaints for First Pacific Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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First Pacific Corporation has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/01/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In May 2022, I was provided a dental surgery service by a provider in *********, **. The service provider billed my dental insurance and after insurance paid, the remaining part of the service was billed to me by First Pacific Corporation. I paid a small part of the balance in July, and made two final payments in August. The last payment I paid in August was $50 over the balance. After looking at all 3 payments and realizing I overpaid, I expected to get a refund check. None came, so I started calling First Pacific Corporation and finally got a representative on the line in September. The representative said they would have to check with the service provider to make sure FPC could send the refund to me. In November, I still have not received a refund, so I called FPC again and was told the same thing they had said in September. Why would a company operate this way if they are honest? I will not use this service provider again, if he is still having FPC handle his billing. I want my refund.

    First Pacific Corporation is NOT a BBB Accredited Business.

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