We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dermatologist

Silver Falls Dermatology, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Complaints

This profile includes complaints for Silver Falls Dermatology, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Silver Falls Dermatology, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Silver Falls Dermatology, LLC

      1793 13th St SE Salem, OR 97302

    • Silver Falls Dermatology, LLC

      2358 NW Kings Blvd Corvallis, OR 97330-4687

    • Silver Falls Dermatology, LLC

      132 Glynbrook St N Keizer, OR 97303-5796

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/01/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was seen at the clinic Dr. ******* at the initial appointment advised that I had milia & should I wish to remove it I could pay $300 that day or I could send a Prior Auth (PA) to my insurance & if they denied it the procedure would be $150. I elected to have my insurance deny it for the more affordable option. Insurance denied I scheduled the appt for the $150 out of pocket, when I got to the office I was charged a $10 copay when I questioned why I had a copay they didn't know. Half way through the procedure the doctor stopped & asked me what my insurance did or did not approve I advised I wasn't sure as they are the ones that called me to tell me it was denied. He reviewed with the nurse & found out they billed the insurance wrong & asked if I wanted to procced & pay $300 or redo the PA for $150, I AGAIN elected the more affordable $150 option.The clinic discharged the first milia extraction appt as they made the error. I went back in for the $150 procedure to be billed for $300 again. I have tried to call & speak with someone live in person but nobody will allow me to speak with a manager, supervisor, or clinic lead that can can help me & now they sent me to collections expect I paid the entire amount I was told it would be the $150! Please help me as I still cannot get anyone to speak anyone

    Silver Falls Dermatology, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.