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Business Profile

Funeral Services

City View Funeral Home & Cemetery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sue H.

    Date: 06/18/2024

    I have never written a review of a funeral home much less advised people to stay away from one.Our experience having a family member recently interred at ****************** was beyond terrible it was appalling. To say the owner, ****, lacks communication skills is an understatement. My emails and phone calls were routinely unanswered which laid the onus on me to make sure arrangements were in motion I live on the east coast. I repeatedly emailed routine requests such as quotes for burial options, paperwork that my elderly father needed to sign, a proof of the marker (which when I finally received was backward date of death first followed by date of birth). Its almost like this was their first funeral.**** assured me in April that a marker only takes 4-6 WEEKS to secure so I would able to order it in time for a June ******** He actually added that that because my brothers marker was smaller than the average size his would only take a MONTH. When I arrived in June I was told by another employee it routinely takes 4-6 MONTHS for a marker to be produced. No apology that I had been misinformed by THE ****** Twice I had a local family member go to City View in person to gather information I couldnt get out of ****. He never offered an apology except to tell me how busy he was. On the day of placement we were asked to fill out additional paperwork before my father was asked to write a check right before he buried his son. What is wrong with these people? I requested an invoice to pay in advance three times prior.I was left wonder was why these two brothers are in this business since they clearly dont care. Their actions dont relay any sense of empathy or sensitivity toward a grieving family. All I can think of are those poor people going to City View Funeral Home and Cemetery at one of the lowest points in their lives and the sloppy and inattentive treatment they can expect.

City View Funeral Home & Cemetery is NOT a BBB Accredited Business.

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