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Business Profile

Home Health Care

First Call Home Health Agency

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Health Care.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid First call for two weeks of 24 hour care for my dementia wife, while I was in the hospitalfor a hip replacement, their agent told me the unuse portion would be refunded if not usd, the price was ****** dollars for two weeks, I stopped the service after one week and they refunded me $ 548, which I sent back ( through the mail ) telling them that was unacceptable as they owed me $ ***** for the unused week. There was no service used after the 7th of June but her billing goes way beyound that. I have a copy of my check and her billing which I will try to attach

First Call Home Health Agency is NOT a BBB Accredited Business.

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