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Business Profile

Lumber Store

Parr Lumber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lumber Store.

Complaints

This profile includes complaints for Parr Lumber's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Parr Lumber has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Parr Lumber

      4050 Salem Industrial Dr NE Salem, OR 97301-2378

    • Parr Lumber

      755 NW 185th Ave Aloha, OR 97006-3446

    • Parr Lumber

      5630 NW Century Blvd Hillsboro, OR 97124-8620

    • Parr Lumber

      1320 NW 19th Ave Portland, OR 97209-1603

    • Parr Lumber

      6400 E 18th St Vancouver, WA 98661-6834

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/06/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I returned a 4x8 sheet of T1-11 primed many weeks ago for a refund. Parr lumber took this return and still has not refunded me the money. I have made many calls to this business and they would not refund the money. I was told many time I would get a return call the same day and still have not had one call return to me. I request my money returned asap. There was no issue with them taking my return yet they will not credit me my money.Immediate assistance and refund would be appreciated. Thank you, ****

      Customer Answer

      Date: 09/18/2023

      Hello,

      I believe its been several months now with Parr lumber not reimbursing me.

      can I get status please or update? 
      thank you 

      ****

      Customer Answer

      Date: 09/18/2023

      Hello?

      I believe its been several weeks with no word from business.

      could I get an update?

      thank you, *********;

    • Initial Complaint

      Date:08/03/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I got my countertops done my quote work with a 12 bar I only did 10 I contacted **** may 25th or so and let him know I needed a refund. Have not heard from him since. I emailed several times and called him and the office several times with no response back

    Parr Lumber is NOT a BBB Accredited Business.

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