We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Oil Changes

Enterprise Instant Oil Change LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Oil Changes.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Ashley B

    Date: 07/21/2024

    We have been going here since they opened and have always told everyone about them and how kind/helpful they are. They told my husband a service (rear differential) was due when it turns out it wasn't. Then they completed that service and it caused a slow leak which eventually caused $1875.00 in damages. We told them and got a lot of attitude and pushback, even with proof that it was their fault. It wasn't until we threatened legal action that they agreed and paid $1700. ****** felt so bad with how enterprise was treating us (they even tried talking to enterprise for us). ****** ended up giving us a coupon to reduce what was still owed outside of what they paid us. I remember telling my husband "oh, they are really nice. Just call and tell them what happened. I'm sure they'll make it right." I never imagined we would've had to threaten legal action to get them to do the right thing. A few years ago we got a different service on our other car and shortly after, the engine was literally destroyed. The dealership said it seemed like a bolt, or something came loose and shredded the engine. A $10,000 fix that, luckily, our warranty covered. We always wondered if it was caused by them but wanted to believe it wasn't, and we really had no way of knowing. But I feel fairly confident that they did that as well. Mistakes happen, but to not own it and fight with your customers is disgusting. I really expected more from them, especially ******. KEEP YOU RECEIPTS. that's what saved us this time because they claimed they had no record of us going to them after the initial damage was caused or "they would've found it and fixed it." But we went two more times and had proof. I won't ever refer anyone to you guys again. I'm more disappointed than anything because I really loved that we could support a small business with really kind people running it. After this happened I read newer reviews and it sounds like they've done this before. AVOID THIS PLACE

  • Raymond S

    Date: 06/11/2024

    To start off Im a former employee and it was never in my job description to lie to customers and all the products they sell like the oil cleaners they buy for $1 and sell them for $12.99 same with the engine flush they buy it for $1 and sell it for $79.99 never work for ************ if your white they do discriminate you for it all in all dont go to enterprise for anything unless you want your stuff broken

Enterprise Instant Oil Change LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.