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Business Profile

Painting Contractors

Dubois Painting LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ***** to paint the interior of the house, prior to moving my items into the house. A price was agreed upon, and he gave a time frame of 7 days to paint the interior and be finished with the job. I had hired ***** on a previous job, and he did a great job.***** failed to meet the 7 day deadline, and instead went 31 days until being fired from the job. A credit was given for the unfinished work. However, as I start to remodel, I am noticing things he said he did, but in fact, never completed. There are several spots on the ceilings of paint, the overspray was on the carpeting downstairs, there is not sufficient paint to cover behind the mirrors, no paint behind some outlet covers, and the finish work was never completed in areas it was said it was. In addition to the uncompleted work, several un replacable and antique items were broken during the process, a wall that was not supposed to be painted was painted, and plaster material on floors, and into a 40 year old decoratove metal garbage can which is now ruined, and paint on artwork, ceilings, frames and front door.The more I begin to look closer, the more unprofessional the job appears and unfinished work and poor craftsmanship is found. The job was not professional, and I was mislead regarding the amount left needed to be done, even though he was a month past the deadline.

Dubois Painting LLC is NOT a BBB Accredited Business.

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