We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Training

Integrity Dog Training

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my dog to this trainer and he in simple words strangled my dog. I do not want anyone else to have to go through this

    Business Response

    Date: 08/29/2023

    *******************;

    Customer Answer

    Date: 08/29/2023

     
    Complaint: 20538957

    I am rejecting this response because:
    Unless I am missing something, the business did not leave a message for me.  This is not been taken care of and I am still wanting action to happen. 
    Sincerely,

    *************************

    Business Response

    Date: 09/01/2023

    We're sorry to hear you were dissatisfied with the three different methods of training you received for your french bulldog in the first and only session. We hope your dogs health issues continue to improve. We however do not "strangle " dogs nor do we teach or encourage others to harm their dogs in any way. 

    The methods you were taught have worked for hundreds of previous clients without issue. Our clients are extremely happy customers, many have been repeat customers and go on to build amazing bonds and healthy communication with their fur babies.

    While our various suggestions of training methods were not a fit for you, we hope you do find training methods that work for you and your dog. We wish you both the best of luck in your training endeavors. 

    Customer Answer

    Date: 09/08/2023

     
    Complaint: 20538957

    I am rejecting this response because:

    my dog has no health problems. He was strangled during training. Not happy with this response. 

    Sincerely,

    *************************

Integrity Dog Training is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.