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Business Profile

Psychic

Salem Psychic Center

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I met owner at a Halloween event on 10/21 weekend in ******, (I am from out of state) and she influenced me under duress to pay for a service for protection. Uncomfortable I paid her cash $400 and 25 through money app Venmo, but I messaged her the 2nd day after leaving the state to return my money as no services were provided and I did not want services at all. She gave me 3 candles of which she didnt explain at the time what they were for. I have included in my message to subtract the cost of these candles that I will not use as I understand she incurred a prior cost and could have been used for someone else. The owner has refused to refund my money as she states she doesnt do refunds. Not only is that stealing. but there is nothing indicating in her policy about this rule. $425 is a lot of money for someone who cant afford to lose so much so freely and in a way that wasnt ethical. No service was provided. This isnt right for a business to take advantage of people in this way and steal their money.

    Business Response

    Date: 12/10/2023

    Hello, this matters is already resolved I resolved it with the customer directly.I have proof of communication if needed thanks 

Salem Psychic Center is NOT a BBB Accredited Business.

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