We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate

Commercial Property Resources

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate.

Complaints

This profile includes complaints for Commercial Property Resources's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Commercial Property Resources has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/17/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been living here for **** years I have been living in mold and every time I brought it up to them they would tell me that it was my fault even though I have proof from the Salem housing authority that it was not they have been illegally charging me for water even though my lease clearly states that I am not responsible for water sewer garbage or garbage container my health has taken a turn for the worst and we are now in abatement with them this is a crooked Property ****************** and I also have proof of other people who have lived here that have gone through the same thing I want them to be exposed for the crooks that they are they are vile disrespectful rude and racist... And I currently have a case with them where I am taking them to court I wanted to *** for $15,000 but the *** I can go for is $10,000 the judge accepted my claim and now I'm waiting for them to do a response...

      Business Response

      Date: 11/24/2023

      Good Morning, 

      In 2019 we sent a letter to change the month to month rental agreement to add billing for water and sewer.  All 100 percent legal in landlord tenant law.  We did not start billing until almost 5 months later. So not illegal at all. 

      The mold has been an issue for this particular tenant through out their time at this apartment.  We have discussed in the past making sure the fan in working at all times and letting us know if it does not.  We came in this last time and it was totally clogged with house dust.  We have discussed leaving the bathroom door open after showering for up to 1/2 hour but at least 15 minutes with the fan running, we do not believe this is being done. We have also explained to not put items directly next to any outside wall as this leads to the wall not getting any warm air from the room and then mold forms.

      We have killed all of the mold in this apartment many times, we replaced the entire bathroom and added a new fan about 4 years ago. We killed all of the mold this time also. We do not have any problems with mold in the apartments of people that follow the mold and mildew addendum.  We have truly tried to get the proper actions to happen inside the apartment.  Every other tenant that we have explained this to no longer grows mold in their apartment.   

      As far being a crooked Property ******************* We get so many people that have not only lived with us for many many years as this person has but many have moved to other places in the city or moved away to another state and have came back to us. Many move with us as their family situation changes. We do not hold any of out tenants hostage, this tenant is on a month to month and more than 13 years later they are still here, They could have moved with a 30 day notice at any time. 

      FYI: We do now, however, make all of our new tenants sign a 1 year lease with a lease break fee if they leave before a year is up.  The only reason we have changed to that is because renters have changed, people move a lot more than they used to and they were staying until their apartment was literally filthy and then moving out and leaving us to not only clean up after them but also to rerent over and over.  The newer tenants we rent to that still 1 year or more leave their apartments so clean and nice we can almost rerent immediately.  Hardly any mold issues any more. A big shout out to *************** for their Mold and ****** addendum that totally spells out for each renter how not to grow mold. Thank you

       

    • Initial Complaint

      Date:08/25/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Apartment was infested with fleas from adjacent neighbor. The landlord will not stop yelling and refuses to listen to anything I say.

    Commercial Property Resources is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.