We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Retirement Homes

Bonaventure Senior Living

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retirement Homes.

Reviews

This profile includes reviews for Bonaventure Senior Living's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bonaventure Senior Living has 31 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Former employee W

      Date: 08/24/2023

      Do not let your elderly folks live here, they neglect their health and safety needs, they treat there employees like c*** and they are extremely racist and discriminate against any one who disagrees with what they are doing! The ** is terrible at her job and threatens everyone who is working there. Half the staff is gone and they just need to be shut down.

    • Kim E

      Date: 07/07/2023

      **********, ** Spring Creek Assisted Living Facility My mom has been living at Spring Creek in the assisted living side for nearly 2 years now. There are MANY issues with this facility stemming from the previous director and although they have hired a new one- there remains a multitude of factors that have not been addressed.1. Security - The homeless population that lives nearby have been stealing from residents patios on the first floor. - Residents have voiced their concerns, were promised a security guard and cameras and instead the company only has the ********** PD drive by 2 times a night. It has not stopped the problem. - Residents walk their dogs late at night and are scared for their safety.- Residents walk to the grocery store and are told to "walk with a ****** for their safety.2. Unsafe/Unfair Practices - HIPPA is not followed! Often residents are treated in the dining room for all to see. Blood pressure taken, meds given, health care problems discussed for all to see.- Head nurse, ****, ignores concerns that are brought up, does not remember which patients need what meds. My mom's meds have been incorrectly ordered multiple times and is charged.-Food is not prepared safely. Residents that require a Mechanically Soft diet receive food that has been mixed in a blender.-Food is of poor quality. - Independent Living residents are served first and oftentimes the staff does not refill items so they are limited in choices of things to eat.3.Cleaning Staff - There are only one or two housekeepers for the entire facility. My mom's apartment has not been cleaned for 4 weeks but she is STILL CHARGED the full rate for rent.4.Family Concerns - Since Feb.2023, my mom has been cleared to move into Independent Living. She has paid full two months and the lowest price of $600+ even though needs and receives of ZERO Assisted Living services. We were told she would be on the list to move in Feb. It is July and we were just asked to sign the paperwork.

    Bonaventure Senior Living is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.