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Business Profile

Sales Lead Generation

mytraffic.biz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 159 total complaints in the last 3 years.
  • 29 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/29/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I kept getting withdrawals from my account from **********************. I never approved these transactions nor did I complete them . They withdraw $27 each month and I do believe a *** sum of $100 and something. I've also emailed them asking for a refund and never got a response or a refund. I'm asking for your help to get those refunds and closing that account.

    Business Response

    Date: 07/30/2024

    Hi ****,

    Based on our record, there is no successful purchase made for MTB program under your email: **************************


    May we know what exact email address and the last 4 digits of the card you have used to purchase to program so we can check in our system? Thank you.


    MTB Staff

  • Initial Complaint

    Date:07/26/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This accused on 7/25/24 . It was absolutely nothing that they saidit was. It's a scam

    Business Response

    Date: 07/26/2024

    We have initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:07/26/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my $27.00 dollars refunded and the $175.00 they promised from my account they opened that I cant even access. They promised it was mine if I decided to leave. I doubt it teven exists. I sent the money from my husbands debt card (*********************) this evening. Their support guy refused to refund the money. I ran across this scammer in one of many surveys I get paid to do for extra money.. Disability doesnt pay much.

    Business Response

    Date: 07/26/2024

    We have initiated a refund.  And it may take up to 10 business days for the funds to land back into the account.

  • Initial Complaint

    Date:07/25/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company scammed me out of my money after promising to make me more. I cant access anything through their program and thats after they took my money. I would like refund of the money they took and charges filed for improper advertising

    Business Response

    Date: 07/25/2024

    Hello ********
     
    Thank you for giving the *** program a try.
    We appreciate your business.

    We have initiated a refund for you. So, you will get your money back.
     
    Since you are asking for a refund within the same day of ordering
    we are going to 'void' the transaction instead of 'refunding'.

    All this means is that the charge will never officially 'settle' with us.
    Right now, you may see a pending transaction on your credit card or bank account.

    This is what's known as an 'authorization' and because we have voided the order
    this pending transaction will never become finalized. 

    The authorization / pending transaction will fall off your account within 72 hours or less. 

    Thank you!
    --*** support team

  • Initial Complaint

    Date:07/23/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was lured into buying an AI assisted site for making online money/ websites advertising sales. ********************************************************************************************************************************************************************* What happened after paying $27.00 was nothing at all as the above advertisement states instead a scheme of several separate payments wanted for assistance in coaching and training and assistance setting you up for better credit and future as I was told on phone Frm a call by a man named ***** today. Of course I have never given permission to run my credit or background either as I am a retired police officer. I stated to ***** that I dont give information out and also this is not what I paid for and I want a refund he just stated yeah its probably not for you and hung the phone up. I want a full refund this is a scam.

    Business Response

    Date: 07/23/2024

    Hi *****,

    MTB Traffic Business is not a scam. It is about building your own audience of email subscribers and to do traffic. Think of it as owning a newsletter or magazine. When you have your own email list and you mail it every day, you basically become someone who can drive traffic online. 

    You get traffic? Direct it to your opt-in page(s) that we have set up for you. Then after someone subscribes to your list, the follow-up series that you imported should go out and sell the MTB program to each of your prospects.  

    In our website, you see programs that will guide you on building and setting up your accounts. We cover all your questions in our training videos. You need to watch all the modules so that you'll get a better understanding of the program and how it's done and runs. 

    Your membership is a one-time payment only. You can access the module anytime you want and you can also do live chat with us whenever you need assistance and these are all inclusive in your package.

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:07/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Clicked on a link to be a App tester and get paid and it took me to the website and said it was only $27 to get it set up and its not even what the website is for.

    Business Response

    Date: 07/23/2024

    Hi *****

    We checked our system and it shows that your refund was made. Sometimes it has been mentioned it takes about 5 to 10 days to do the transaction. We advise you to check first with your bank if any issue has come up from their side. If the problem persists, don't hesitate to write back to us.


    Thank you for reaching out to our customer support team. We hope you have a good day.

    MTB Support

  • Initial Complaint

    Date:07/22/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered the money tracking biz package. It tells me in order to start making money I need to log in. The login page will not load on either of the two links they sent me.

    Business Response

    Date: 07/22/2024

    Hi *****,

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:07/18/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid $27.00 for a video and never got a video. I'd like my money back..

    Business Response

    Date: 07/19/2024

    This is the email : ******************** on our record.

    We have initiated a refund.  And it may take up to 10 business days for the funds to land back into the account.

  • Initial Complaint

    Date:07/18/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company came out of nowhere, to be honest I seen a charge on my account for ********* couldn't understand where or what the company did. Then I seen a charge for $17.00 so I started looking into it more & & I called them they said that I could make money from home & couldn't tell me much more besides me setting up & nothing about what they could alfure me but they make it clear that they needed all my information, I still don't know who & what they do, I will say this LOUD & CLEAR I NEVER AUTHORIZED ANY TRANSACTIONS BETWEEN THE COMPANY. I never gave them authorization to take $98.50 & then $17.00 more out of my account. I would like to be refunded what owed to me & please cancel any connections w/ my name. Thank you

    Business Response

    Date: 07/18/2024

    Hi *******,

    We check in our system and it shows that your refund for MTB purchase was made. Sometimes has mentioned it takes about 5 to 10 days to do the transaction. We advise you to check first with your bank if any issue has come up from their side. If the issue persists, don't hesitate on writing us back.

    MTB Staff

    Customer Answer

    Date: 07/23/2024

     
    Complaint: 22008855

    I am rejecting this response because: 

    Hi I appreciate the refund for $17.00 but I still have a refund for the amount of $98.50 that was taking out of my at prior to the $1700 amount. I don't see it pending & I really don't want no problem but I will take legal actions if necessary due to the fact I believe this company is a scam inorder to take money out of unauthorized accounts. I hope that isn't the case & would just like my refund for the correct amount please. I don't understand why or how this came about & I'm seriously worried about account having just anyone accessing it. I hope in the future if this a legit company you explain your self better bc I still don't understand what it is that your company does for anyone & the guy just hung up the phone after making sure he had my name. Which is really crazy infact the charges was taking out of my account 2 day prior to me getting a phone call and a day after I asked for a refund on unauthorized charges. Again I really don't want to have to continue to take action but I have no problem processing if I must. Thank you



    Sincerely,

    *******************************

    Business Response

    Date: 07/23/2024

    Hi, Ms. *******************************,

    We have successfully refunded $17.00 of your purchase.

    Your 30x upgrade purchase attempt was declined due to a card error Pick-up card: SF | Auth Code.

    So, no $98.50 purchase was made.


    We hope you have a wonderful day.
    -MTB Support

  • Initial Complaint

    Date:07/11/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased the program received email with a link for registration but no site comes up.. Complete scam I was promised $130 in my account paid ***** and nothing I want my money back scam scam scam

    Business Response

    Date: 07/11/2024

    Hello 
     
    Thank you for giving the *** program a try.
    We appreciate your business.

    We have initiated a refund for you. So, you will get your money back.
     
    Since you are asking for a refund within the same day of ordering
    we are going to 'void' the transaction instead of 'refunding'.

    All this means is that the charge will never officially 'settle' with us.
    Right now, you may see a pending transaction on your credit card or bank account.

    This is what's known as an 'authorization' and because we have voided the order
    this pending transaction will never become finalized. 

    The authorization / pending transaction will fall off your account within 72 hours or less. 

    Thank you!
    --*** support team

mytraffic.biz is NOT a BBB Accredited Business.

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